ZimLayby is the layby management platform built for Zimbabwean retailers. Every payment recorded the moment it's made. Every reminder sent automatically. Every customer can see their own balance on their phone — so trust gets built into the system, not into your staff's memory.
Every Zimbabwean retailer running laybys knows the pain. Books go missing, customers dispute payments, staff spend hours chasing instalments, and good customers default because no one reminded them.
Your exercise books, that one staff member's phone, the spreadsheet no one updates. When the record is wrong, the customer wins the dispute.
Customer goes quiet for 6 weeks. By the time someone notices, the layby is overdue, the customer is embarrassed, and the deal dies.
Without aged-balance reports, you don't know who's slipping until they're already gone. Cash flow takes the hit.
Receipts written by hand. Agreements re-typed. Phone calls chasing. WhatsApp threads to find a payment screenshot. It adds up to a part-time job.
Built by retailers, for retailers. Everything you need to run a clean, professional layby business — and nothing you don't.
One URL or QR code. Customer fills in their details, picks the products, and signs the agreement on their phone. Lands in your queue for review.
Every customer gets a portal login. They see their running balance, payment history, suggested schedule, and full agreement on their phone — anytime. Goodbye to "have you received my money?" messages interrupting your staff all day. If a payment looks missing, the customer flags it directly with a screenshot — you're no longer the bottleneck for trust.
Automatic application confirmations, instant payment receipts, and friendly pre-due and overdue reminders — all on WhatsApp. The channel your customers already live in, with the messages already written for you.
USD cash, EcoCash, Innbucks, ZiG cash, ZiG swipe, bank transfer. We track every cent in USD-normalised terms so your reports always reconcile.
Branded PDFs generated the moment a payment is recorded. Sent straight to the customer. No more handwritten receipts on a notepad.
We threw out the rigid weekly schedule. Customers pay any amount, any time, toward the balance. Less default, more loyalty, fewer cancellations.
End-of-day collections by method. Outstanding balances by age bucket. Owned-vs-consignment stock exposure. Your accountant will love you.
Every payment, every cancellation, every adjustment is logged with timestamp and user. Disputes become a one-second lookup.
Want to skip the warehouse? Millennial Ultra Solutions handles storage, dispatch and delivery for laybys that complete. You focus on selling.
HTTPS, CSP, HSTS, encrypted passwords, role-based access, rate-limited logins. Your customers' data is protected like a real fintech.
No installation, no training course, no IT consultant. If your staff can use WhatsApp, they can use ZimLayby.
They open your branded link — from WhatsApp Status, your Facebook page, or a QR code in store. Application lands in your queue.
One click. Customer gets a WhatsApp confirmation with their portal login. Their account is live.
Cash at counter, EcoCash, Innbucks, ZiG, bank. You record each payment in seconds. Customer gets an instant receipt.
Pre-due nudges, due-today alerts, gentle overdue follow-ups. All on WhatsApp. Your staff stop being the chase team.
When the balance hits zero, customer collects from your store — or our fulfillment service delivers. Done.
Layby in Zimbabwe is a $100M+ informal industry running on paper exercise books, mistrust, and missed reminders. We're turning it into a properly-tooled, customer-friendly, retailer-profitable category.
No setup fees, no commitments. Move to a paid tier when ZimLayby is genuinely making you more money than it costs.
For sole traders and shops trying it out.
For active retailers with growing layby books.
Software + fulfillment by Millennial Ultra Solutions.
Tell us about your business and we'll get in touch as we open up access. Early sign-ups get:
No spam. No newsletter. We'll only message you about ZimLayby access.
If yours isn't here, ask on the form above and we'll answer.